We've been quiet for the past few weeks because we've been working hard on some important changes.
First of all, thank you to everyone who completed our survey! Your voice has been heard loud and clear and its a direct result of those responses that we are here to announce the following:
You may have noticed some logos, posts, and packaging have changed in the last few months. That's because SoCo is getting a face lift! You may still see some old style labels, web listings, etc. but we are in the process of changing everything over to our new style. We love it and hope you will, too!
We will be selecting more short term/monthly organizations and causes to devote attention and donations to. If you have a suggestion of a group or cause that could use our attention, please let us know!
The most common question we get is "when will ___________ be back!?" followed by quiet complaint of the seasonal model of release. We hear you! We have good news... and bad news. The good news is, we will be working to get EVERY fragrance in the SoCo catalog available YEAR ROUND! Yay! However, we have been struggling with the bad news for many months. Several of the fragrances have issues. Some (specifically the Carnival Fall line) recipes never made it through the transition of ownership. We have searched high and low but as of now, those fragrances are gone indefinitely. We know, this is disappointing. We have been dwelling on this issue for a many weeks and in the end, we can't make something that doesn't exist and we have to accept that. Several of the other fragrances that have yet to reappear (much of the Hamilton line) have sourcing issues as well. All of our fragrances are composed of a long list of notes from very specific sources. Some of those sources no longer produce the notes we need. We are still working to find compatible replacements but its a slow process. We will be doing our absolute best to bring back your favorites as we are able!
We've noticed that we sell more roll ons and samples than ANY other product (by a LONG shot!) One of the questions in our survey was 'what item would you not buy/have no interest in?' Other than the roll ons and samples, EVERY other product got at least a half dozen votes. We have been facing issues with some of these items based on the following--
1.) Seasonal Consistency- SoCo has now been based in FOUR states on opposite sides of the country, both our home base and YOUR home bases vary so widely in temperature it has become difficult to ensure that items like whipped soaps arrive in the condition we expect.
2.) Shipping issues - The shopify system isn't perfect and though we have strived to weigh, measure and package as carefully as possible, we have gotten reports of issues with the post of the products. These items also cost more to ship, a cost shared by both SoCo AND you, the customer.
3.) Cost - With the costs of shipping, amount of fragrance these items use, and more, we have come to realize that the price would have to significantly rise on many products to warrant their continued use.
That said, we have made the difficult decision to cut back our product line and focus on our fragrances first and foremost. HOWEVER! If you're a hair serum or sugar scrub lover, you will still be able to purchase these items! We will be making custom orders which can be purchased through the custom fragrance option. You can request any currently available fragrance for these products or a custom creation for the same cost. If you are one of the dedicated customers who has a favorite we will no longer be offering at the reduced cost, now is the time to reach out to us. Either email firstname.lastname@example.org or DM us on instagram. We will set you up with a discount code so you can continue to purchase your favorites without having to pay the increased custom cost in full. We value your loyalty and we don't want to leave you without your favorites!
Other, FUN News:
1.) Please join our exclusive facebook group at:
Per comments, we will be providing more offers and early information there EXCLUSIVELY! You do not want to miss out!
2.) New themes are coming! You told us you wanted everything from witchy/mystical, Potter, vintage, simple fragrances and whoa some amazing write ins! We are excited to be working on these! If you EVER have an idea, don't hesitate to share it with us, we love hearing your input!
3.) We are working on 'full strength' items. Undiluted fragrance oils can be added to some of your favorites at home - unscented lotions, your DIY projects and even your diffusers. We are currently in the testing phase of this and welcome any feedback!
As always, we value you and want to thank you for your help and support. Southern Comforts may be evolving, but we strive to keep its core the same!
Though we NARROWLY missed the 50 responses, if you've read this far...
use code SOCOEVOLVES for a 20% discount on your purchase through 11/15!